About

Who we are and why we're doing this

Our Role

Partnering with Monee means gaining access to cutting-edge risk management and KYC solutions tailored specifically for payment providers. Our comprehensive suite of services empowers partners to navigate regulatory landscapes with ease, mitigate potential risks effectively, and uphold the highest standards of compliance. From fraud prevention to identity verification, Monee offers the tools and expertise necessary to safeguard businesses while optimizing operational efficiency. With Monee as your trusted ally, you can confidently navigate the complexities of the payment industry, ensuring sustained growth and success.

Recognized as a trusted partner by many acquirers, ensuring reliability and credibility in our services.
Proactive measures to prevent trademark infringements, safeguarding brand integrity and reputation.
Expert management of dispute services aimed at reducing chargebacks and facilitating sustainable business growth.
Embracing a customer-first approach, we provide multilingual support and guarantee responses within two hours via Zendesk, prioritizing seamless communication and satisfaction.
Our supply chain is meticulously controlled through rigorous quality checks and premium logistics, ensuring consistency and reliability in operations.
Seamlessly integrate with leading E-Commerce platforms such as Shopify and WooCommerce, offering plug-in support to enhance merchant experience and efficiency.

We are a community of passionate individuals building an all-in-one solution

Welcome to Monee, where dedication meets innovation. Our journey began with a commitment to redefine the E-Commerce landscape, and today, we stand as a beacon of excellence in the industry. With a focus on personalized service, our local customer support team ensures that every interaction is met with care and expertise. Behind the scenes, our diverse team of 52 specialists in customer support and 29 experts in supply chain management work tirelessly to optimize your experience. Among them, five are locally based in China, enhancing our global reach and understanding. At the helm of this venture are our esteemed Co-Founders, Max and Victor, whose extensive experience in E-Commerce drives our vision forward. With Monee, expect nothing less than unparalleled support, seamless operations, and a partnership built on trust and innovation.